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LitBuy Guides: Shipping, QC & 40% Coupon

If you're using Litbuy Spreadsheet to find products, you may have questions about payments, shipping, QC, and refunds. This hub answers the most common issues — jump to shipping, QC, or the 40% coupon guide when you need a specific step.

Guide topics

Step-by-step & quick reference

Jump to a chapter — each page goes deeper than the last.

Common questions

Shipping · warehouse QC · 40% coupons · beginner paste · refunds

Tap a card for details — no wall of text.

01

How to Recharge Your Litbuy Balance

You can top up your balance using multiple payment methods such as: PayPal · Credit/Debit Cards…

You can top up your balance using multiple payment methods such as:

  • PayPal
  • Credit/Debit Cards
  • Other supported payment options

After recharging, your balance will be available instantly or within a short processing time depending on the method.

02

How to Refund Your Litbuy Balance

If you need to withdraw your balance: Submit a refund request through your account · Funds are…

If you need to withdraw your balance:

  • Submit a refund request through your account
  • Funds are returned to your original payment method
  • Processing time may vary depending on the payment provider
03

How Long Can Items Stay in the Warehouse?

Items stored in the Litbuy warehouse usually have a free storage period (e.g., 30–90 days). Aft…

Items stored in the Litbuy warehouse usually have a free storage period (e.g., 30–90 days).

After that:

  • Additional storage fees may apply
  • It's recommended to ship your items in time
04

Why Has My Tracking Not Updated?

This is common and usually not a problem. Possible reasons: Package is in transit between count…

This is common and usually not a problem.

Possible reasons:

  • Package is in transit between countries
  • Carrier delays or customs processing
  • Tracking updates lag behind real movement

Most packages update after a few days.

05

Estimated vs Actual Shipping Weight

Sometimes shipping costs change after packaging. Estimated weight = before packing Actual weigh…

Sometimes shipping costs change after packaging.

Estimated weight = before packing

Actual weight = after packing

If you were overcharged: 👉 The difference is usually refunded automatically.

06

What is Customs Inspection?

Customs inspection happens when packages enter your country. Random checks are normal · Delays…

Customs inspection happens when packages enter your country.

  • Random checks are normal
  • Delays may occur
  • You may need to provide information

Using proper shipping methods reduces risk.

07

Quality Check (QC) & Inspection

Litbuy provides QC (Quality Control) photos: Shows real product before shipping · Helps you ver…

Litbuy provides QC (Quality Control) photos:

  • Shows real product before shipping
  • Helps you verify quality
  • You can request return or exchange if needed

Always check QC before shipping.

08

What If There Is a Problem After Receiving?

If you notice issues after delivery: Contact support immediately · Provide photos or evidence ·…

If you notice issues after delivery:

  • Contact support immediately
  • Provide photos or evidence
  • Resolution depends on seller and agent policy
09

Insurance & Compensation

You can choose shipping insurance: Covers lost or damaged packages · Compensation depends on sh…

You can choose shipping insurance:

  • Covers lost or damaged packages
  • Compensation depends on shipping line and coverage

Recommended for expensive items.

10

Prohibited Items

Some items cannot be shipped internationally, such as: Restricted goods · Hazardous materials ·…

Some items cannot be shipped internationally, such as:

  • Restricted goods
  • Hazardous materials
  • Certain branded or sensitive items

Always check restrictions before ordering.

11

Payment Issues (PayPal, Credit Card, etc.)

If your payment fails: Check your account balance · Verify payment method · Try another method

If your payment fails:

  • Check your account balance
  • Verify payment method
  • Try another method

Some payments may require additional verification.

12

Tariffs & Taxes

Depending on your country: Import taxes may apply · Customs may charge additional fees Research…

Depending on your country:

  • Import taxes may apply
  • Customs may charge additional fees

Research your country's threshold limits before shipping.

13

Forwarding & Shipping Process

Litbuy allows you to: Combine multiple items into one shipment · Remove packaging to reduce cos…

Litbuy allows you to:

  • Combine multiple items into one shipment
  • Remove packaging to reduce cost
  • Choose different shipping lines
14

Affiliate & Promotions (Optional)

Litbuy may offer affiliate or promotion programs: Earn commissions by sharing links · Follow pl…

Litbuy may offer affiliate or promotion programs:

  • Earn commissions by sharing links
  • Follow platform rules to avoid penalties

Using the Litbuy Spreadsheet together with a reliable shopping agent allows you to find verified products, compare batches, and shop from Taobao, Weidian, and 1688 more easily and safely.