Litbuy Shopping Guides

You can top up your balance using multiple payment methods such as:

• PayPal
• Credit/Debit Cards
• Other supported payment options

After recharging, your balance will be available instantly or within a short processing time depending on the method.

If you need to withdraw your balance:

• Submit a refund request through your account
• Funds are returned to your original payment method
• Processing time may vary depending on the payment provider

Items stored in the Litbuy warehouse usually have a free storage period (e.g., 30–90 days).

After that:

• Additional storage fees may apply
• It's recommended to ship your items in time

This is common and usually not a problem.

Possible reasons:

• Package is in transit between countries
• Carrier delays or customs processing
• Tracking updates lag behind real movement

👉 Most packages update after a few days.

Sometimes shipping costs change after packaging.

Estimated weight = before packing

Actual weight = after packing

If you were overcharged: 👉 The difference is usually refunded automatically.

Customs inspection happens when packages enter your country.

• Random checks are normal
• Delays may occur
• You may need to provide information

👉 Using proper shipping methods reduces risk.

Litbuy provides QC (Quality Control) photos:

• Shows real product before shipping
• Helps you verify quality
• You can request return or exchange if needed

👉 Always check QC before shipping.

If you notice issues after delivery:

• Contact support immediately
• Provide photos or evidence
• Resolution depends on seller and agent policy

You can choose shipping insurance:

• Covers lost or damaged packages
• Compensation depends on shipping line and coverage

👉 Recommended for expensive items.

Some items cannot be shipped internationally, such as:

• Restricted goods
• Hazardous materials
• Certain branded or sensitive items

👉 Always check restrictions before ordering.

If your payment fails:

• Check your account balance
• Verify payment method
• Try another method

Some payments may require additional verification.

Depending on your country:

• Import taxes may apply
• Customs may charge additional fees

👉 Research your country's threshold limits before shipping.

Litbuy allows you to:

• Combine multiple items into one shipment
• Remove packaging to reduce cost
• Choose different shipping lines

Litbuy may offer affiliate or promotion programs:

• Earn commissions by sharing links
• Follow platform rules to avoid penalties